Terms and conditions

Terms & Conditions
Last Updated: November 23, 2025

Welcome to Tidy Up Storage (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website, www.tidyupstorage.com, and any services we provide, including renting storage units, creating an account, and making online payments.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

1. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• Interfere with website operation or security
• Attempt unauthorized access to systems or data
• Use automated tools (bots, scrapers, etc.) without permission
• Upload harmful or malicious content

We reserve the right to restrict access if misuse is detected.

2. Storage Unit Rentals

When renting a storage unit:

• You must provide accurate, complete, and up-to-date information
• You agree to the rental terms presented during checkout
• You must comply with all facility rules, policies, and payment obligations

We reserve the right to update rental pricing and availability at any time.

3. Payments and Billing

Payment for storage units may be made online through secure third-party processors.

You agree that:

• All billing information you provide is accurate
• You authorize charges for recurring rental payments (if applicable)
• Late or missed payments may result in additional fees, loss of access, or enforcement actions allowed under state law

We do not store full payment card details; payment processing is handled by trusted third-party providers.

4. Account Registration

You may create an account to manage rentals and payments.

You are responsible for:

• Maintaining confidentiality of your login credentials
• All activity under your account

Notify us immediately if you suspect unauthorized access.

5. Prohibited Storage Items

For safety and legal compliance, prohibited items may include:

• Hazardous materials
• Explosives or flammable items
• Illegal goods
• Perishables
• Living animals

Full restrictions are detailed in your rental agreement. Violations may result in termination of access and legal action.

6. Access to the Facility

Access may be granted through:

• Personal gate codes
• Scheduled customer service hours

You are responsible for safeguarding your gate code and not sharing it with unauthorized individuals.

We may limit or restrict access for maintenance, safety, non-payment, or security concerns.

7. Website Content & Intellectual Property

All website content—including text, images, logos, and design—is owned by Tidy Up Storage or licensed to us.

You may not:

• Copy, reproduce, distribute, or modify content without permission
• Use any of our trademarks without written consent

8. Third-Party Services

Our website may include links or integrations with third-party tools such as:

• Payment processors
• Storage management platforms (e.g., Storable)
• Communication providers

We are not responsible for third-party content, privacy practices, or service performance.

9. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.”

We make no guarantees that:

• The website will always be available
• The content is error-free
• Services will meet your expectations

Use of the website is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Tidy Up Storage is not liable for:

• Damages resulting from website use or inability to use it
• Loss of data, revenue, or business
• Issues arising from third-party service providers

Your exclusive remedy is to discontinue using the website.

11. Indemnification

You agree to indemnify and hold harmless Tidy Up Storage from claims, damages, losses, or expenses arising from:

• Your use of our website
• Violations of these Terms
• Misuse of our services or facility

12. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes become effective when posted with a new “Last Updated” date.
Continued use of the website means you accept the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of New York.
Any disputes will be resolved in the appropriate courts located in Greene County, NY.

14. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Tidy Up Storage
4524 NY-32
Catskill, NY 12414
Phone: (518) 303-2903
Email: info@tidyupstorage.com

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