Privacy policy
Privacy Policy
Last Updated: 11/23/2025
Tidy Up Storage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.tidyupstorage.com, or interact with our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the practices described below.
1. Information We Collect
A. Personal Information You Provide
We may collect personal information that you voluntarily submit when you:
- Rent a storage unit online
- Create an account or log in
- Contact us by phone, text, email, or through our website
- Make payments or update billing info
This information may include:
- Name
- Phone number
- Email address
- Billing address
- Payment details (processed securely by third-party providers)
- Gate access or account information
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Date/time of visit
- Cookies and similar tracking data
This helps us improve the website and deliver a better user experience.
2. How We Use Your Information
We use your information to:
- Manage rentals, accounts, and online payments
- Provide customer support
- Send important updates about your unit or account
- Improve our website and services
- Maintain site security and prevent fraud
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share information only with:
- Service Providers: such as payment processors, storage management software (e.g., Storable), and communication tools.
- Legal Authorities: if required by law, court order, or to protect our rights and property.
- Business Transfers: if ownership changes due to sale or merger.
All third parties are required to protect your information and use it only for the services they provide.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences
- Analyze website performance
- Improve security and user experience
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights & Choices
Depending on your region, you may have the right to:
- Access or update your information
- Request deletion of your data
- Opt out of certain communications
- Ask questions about how your data is used
To make a request, contact us at info@tidyupstorage.com or call (518) 303-2903.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Tidy Up Storage
4524 NY-32
Catskill, NY 12414
Phone: (518) 303-2903
Email: info@tidyupstorage.com
